Booking Terms & Conditions
1. Fees
1.1 Full payment of the course fees must be received prior to commencement of the course. Your place on the course cannot be guaranteed until full payment is received.
1.2 All fees stated are inclusive of VAT.
2. Methods of Payment
2.1 Fees can be paid by credit card by post, or fax. Payment by cheque is also accepted (up to 2 weeks before a course is due to start) and please make all cheques payable to Art and Design Short Courses Ltd.
2.2 Payment by bank electronic transfer, Banker’s Draft or a payment which is sent for collection is accepted for UK and overseas residents. Please add £30 to your fee for the additional bank charges to be made to us and provide us with the transaction reference number. Our bank details are available on request.
2.3 If your company is paying for the course fees and you wish to be invoiced, please write to us on your company’s headed paper and send a company purchase order with your booking form. Payment is required within 30 days of the date of the invoice.
3. Minimum Age Requirement
We cannot accept bookings from students under 18 years of age
4. Materials and Equipment
4.1 The course fee does not include materials
4.2 A materials list will be sent to each student as part of their joining instructions
4.3 Failure to bring the required materials will delay your progress on the course.
5. Late Applications
5.1 If there are places available on a course we will accept bookings right up until the course commences.
5.2 If you apply within 5 working days of the course commencing we cannot guarantee that your booking confirmation will reach you by post prior to the start of the course.
5.3 Late applicants will usually have their place on the course confirmed by telephone or email. If, however, you have not received confirmation within 24 hours of your application it is your responsibility to check the status of your booking which can be done by contacting the course secretary direct
6. Cancellation by Us
6.1 Please note that courses have minimum attendance levels and may be cancelled if too few bookings are received.
6.2 We reserve the right to:-
6.2.1 amend or cancel courses
6.2.2 change course location
6.2.3 substitute lecturers and tutors.
6.3 If we cancel a course we shall endeavor to give you at least 1 week’s notice and you will have the option of transferring to another course or of having a full refund of the fees which we will return to you as soon as possible.
6.4 We will not be liable for any losses (including, but not limited to, travel and accommodation costs) arising as a consequence of any modification or cancellation of courses or time-tabling constraints as set out above beyond the cost of the course fee.
7. Cancellation by You
7.1 If you wish to cancel your place on a course your request should be made in writing.
7.2 If your written request is received more than one month prior to the course start date, you will be entitled to a full refund, less an administrative charge of £30 to cover our costs.
7.3.1 If your written request is received within one month of the course start date you will not be entitled to a refund unless a replacement student can be found for your place.
7.3.2 If a replacement student is found prior to the course start date, you will be entitled to a full refund, less an amount we consider reasonable.
8. Substitutions
8.1 If you are unable to attend a course you are permitted to transfer your place to a substitute student up to one week before the start date.
8.2 We must be notified in writing of the substitute student’s name and there is a £30 administration charge for each substitution.
8.3 Substitutions cannot be accepted after the course has started.
9. Transferrals
9.1 You can transfer to another course up to one month prior to the course start date.
9.2 There is a £30 administration charge for each transferral.
9.3 Students can transfer a maximum of twice.
10. Non-attendance
10.1 Non-attendance of classes due to illness or for personal or professional reasons does not provide the right to refunds, extra tuition or a transfer.
10.2 However, in such an event we will consider all the circumstances and take such action that we consider to be fair and reasonable.
10.3 Please note that if alternative options are offered there may be an additional administrative charge.
11. Class Postponement
If a class is postponed for reasons for which we are responsible, including staff illness, we will make every reasonable effort to reschedule the class or to add the missed hours onto the remaining course classes. We apologise for this inconvenience and urge you to ring us if you have any concerns.
12. Force Majeure
We shall not be liable for any failure or delay in the performance, in whole or part, of any or our obligations arising from or attributable to acts, events, omissions or accidents beyond our reasonable control including, but not limited to strikes, lock-outs or other industrial disputes (whether involving our workforce or the workforce of any other party), act of God, war, riot, civil commotion, malicious damage, compliance with any law or governmental order, rule regulation or direction, accident, breakdown of plant or machinery, fire, flood, storm, pandemics, epidemics or other outbreaks of disease or infection, failure in the public supply of electricity, heating, lighting, air conditioning or telecommunications equipment.
13. Overseas Applications
13.1 As we may need to contact you in the two weeks prior to the course start date, please ensure you include your contact details in the UK when making your booking.
13.2 Please ensure that your place is confirmed and the course is running before you make any travel arrangements. [We do not offer refunds for travel or accommodation costs in accordance with Clause 6.4 above.]
14. Student Visas
14.1 Students who book onto short courses are not eligible to apply for a Student Visa. We recommend you contact the British Embassy in your own country to check visa regulations before you book your course.
14.2 If you cannot attend a course because you have not obtained a visa to enter the UK, no refund will be offered although we will offer you a transfer (subject to the conditions contained in Clause 9 above) if your visa is delayed.
15. English
All classes are taught in English. Applicants whose first language is not English should note that they are required to be proficient in spoken English and be able to participate in group discussions and presentations in English.
16. Student Conduct
Students are expected to conduct themselves in a professional manner and to recognise that other students also require support and assistance. If a student becomes persistently disruptive we reserve the right to offer a verbal or written warning and, if this does not resolve the situation, we may, at our discretion, ask the student to leave the course.
18. Certificates
You will receive a Certificate of Attendance on the final day of your course. We can provide replacement certificates up to 12 months after a course has been completed.
19. Further Information
The website clearly describes the courses being run by Art and Design Short Courses Limited. Every care has been taken to ensure accuracy and to constantly monitor its course offer as well as the performance and content of individual courses. Whilst every endeavour will be made to provide the courses and services described, Art and Design Short Courses Limited reserves the right to make changes as appropriate for reasons of operational efficiency or due to circumstances, including industrial action, beyond its control. All course titles and descriptions are the copyright of Art and Design Short Courses Ltd.